Airline Reservations using Amadeus.

With 30 lessons on creating and managing airline reservations, the program also includes a quiz at the end of each lesson to reinforce the new skills learned, there is also a final online assessment. Access to a freeform Amadeus emulator and a huge database of GDS data also offers plenty of practice opportunity if you finish the course lessons before access expiry. Expires after 30 hours or 180 days from 1 st log in. Success in the final Airline Reservations assessment leads to a certificate of competence.

Skills Covered

System Basics

What is Amadeus?
Amadeus GDS Work Environment
Sign In/Sign Out
Encode and Decode

Timetables

Timetable Displays, Return Timetable Displays

Basic Flight Schedules and Availability

Flight Availability and Return Availability
Availability Change Entries
Flight Schedules and Flight Availability Comparison
Timetable to Availability and Availability to Timetable

Basic Flight Information

Basic Flight Information

Basic Flight Reservations

Flight Reservations from Availability

Basic PNR Concepts

Basic PNR Retrieval and PNR Interpretation

Basic PNR Creation

Basic Single passenger PNR Creation/Basic PNR Creation Practice

Advanced PNR Concepts

Required PNR Data / Create Basic PNRs /Advanced PNR Retrieval
PNRs with Multiple Passenger Names/with Remarks, OSI Messages, Addresses
PNRs with SSR Messages, Frequent Flyer Data, Seating
PNRs with Child, Infant, Unaccompanied Minor Passenger Data
PNRs with Airline Record Locators/PNR History

Advanced PNR Creation

Multiple Passenger Names/Child and Infant Names
Forms of Payment/Remarks/Messaging Overview
OSI Messages/Service Request SSR Messages
Frequent Flyer Elements
Security Information SSR Messages/Passenger Contact SSR and OSI Messages
Child Passenger SSR and OSI Messages
Fare Elements/Addresses
Associated Optional Services/Direct Book Associated Optional Services
Standalone Optional Services

Seating

Seat Maps/Assign Specific Seats/Seat Assignment by Area Preference/Seating as an Optional
Service
Change or Cancel Seat Assignments

Itinerary Changes and Cancellations

Itinerary Cancellations
Rebooking Flights from Availability/Rebooking Flights with New Booking Code or Date
Change Segment Status

Passenger Data Changes

Delete Passenger Data/Change Passenger Data
Cancel Optional Services

Profiles

Display Profiles/Create PNRs from Profiles

Advances Flight Availability

Introduction to Advanced Flight Availability and Availability Types
Dual City Pair Availability
Codeshares, Airline Alliances, and LCCs
Carrier Specific Availability/Carrier Preferred Availability
Advanced Flight Availability Routing Qualifiers
Advanced Flight Availability Update Entries
Access Types and Indicators/Direct Access Availability
Building Connections and Minimum Connecting Times

Advanced Flight Information

Advanced Flight Information

Advanced Flight Reservations

Direct Flight Booking
Priority Waitlist
Passive Segments/Ghost Segments
Open Segments/ARNK Segments

Advanced Changes and Cancellations

Non-Homogeneous PNRs
Split a Party
Claim a PNR

Final Assessment

Airline Reservations

$295.00 AUD

Includes 30 online hours / 180 days from first log in.

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