Course Information

Introduction to the Travel and Tourism Industry

$225.00

The world’s largest growth industry is Travel and Tourism – but – what’s it all about?

Offering some of the most challenging and enjoyable jobs available worldwide, this industry is open to all. If you want to be eligible to join this dynamic industry, background knowledge will help when you apply for jobs. The course will give you the “insider facts” – the knowledge that is the first step to an exciting career in the Travel and Tourism industry.


Delivery Online delivery - Knowledge based course
Duration 20 Hours approximately plus assessment time
Unit of Competency Source and use information on the travel and tourism industry.
Competency Code SITTIND201: Source and use information on the travel and tourism industry.

Course Name: Source and use information on the travel and tourism industry – an Introduction to how the Industry Works

Course Fees : AUD $225.00

Duration: 10 -  12 hours for all online lessons and quizzes.  This includes time to take the online quizzes, successful completion of  which leads to a Certificate of Completion.

Unit of Competency: Source and use travel and tourism industry knowledge

Competency Code: SITTIND201

What you will learn:
This knowledge based course will give you the industry “know how” which will help you land that first job and start an exciting career in the Travel and Tourism industry. It’s a great course for those deciding whether a career in Travel and Tourism is for them or for industry beginners who want to learn the background info, terminology and more which will be useful in their new career direction.

Completing this course will give you the background knowledge that usually takes new employees around 2 years to gain. It will also give you the confidence you need at those all important job interviews.

You’ll learn about the Industry’s sectors, companies and their inter-relationships, what the employees of Travel companies do each day and you’ll get answers to the many questions you may have about this dynamic industry.

These Questions Answered:

Why is there a Tourism Industry?

What is the “Travel” Industry?

What is a Tourist?

What skills do I need to join this Industry?

Why do people travel? Where do they go?

What services do travellers need and expect?

Who works in this Industry?

Where do they work?

What do they do each day?

If I join the industry will I get to travel?

How can I understand the jargon?

What is a GDS?

You will learn about the impacts of tourism, different tourism markets, the industry sectors and their services, major tourism bodies, environmental issues, career opportunities and the growing importance of e-business. You will also learn to correctly identify the various sources of information on the tourism industry.

The course will train you to source and use tourism industry knowledge, to monitor current issues of concern to the industry and highlight the importance of sharing updated industry knowledge with clients and colleagues.

To register:
Simply click on the Enrol Now button and follow the prompts. You will receive an e-mail acknowledging your registration.

After registration:
You will be e-mailed a Student Profile to complete and return to the College plus a receipt for the course fee.

After your registration is processed, you will be e-mailed instructions along with a Username and Password that will give you access to the course which is delivered entirely online.

Online Training Tips will be provided for those who have not taken an online programme previously.

Previously called "Take off into Travel': this course now has more lessons, more subjects and more information.

Please contact Hayton for details.

PREREQUISITES

This is a stand alone course, with no formal prerequisites

PC and keyboard skills are however, considered necessary for travel industry employment. To improve keyboard skills why not take a Typequick course?.

SYSTEM REQUIREMENTS

Hayton College courses are accessed from a computer using the internet.

Minimum system requirements are:

Broadband internet connection

Recommended Pentium 4 or higher computer with 256mb RAM

Monitor at 1024 x 768 resolution or higher

Internet Explorer 6.1 and higher or Firefox 1.5 and higher (Firefox recommended)

HOW TO ENROL

Use the "Enrol Now" button at the top of this page.

If you pay online (we also accept orders by fax) you'll be taken to a secure PayPal payments page where you confirm your course and enter your credit card details.

There are no additional fees or costs and we don't keep your credit card details on file. All our payments are processed by PayPal, so you can be confident in the security of your purchase.

Once your payment has been processed, you'll receive a confirmation email and, within 24 hours, an email with the access details on how to log in to your account and start your course.

ASSESSMENTS

Progressive online assessment is inbuilt into the programme.

Who will benefit from this Course?

Developed for people who are new to the Travel Industry or are hoping to join it.

An ideal course for:

People changing careers who would like to know if the travel industry is right for them

People who would like a career in travel but feel they don’t have the industry knowledge they will need to work effectively from day One

School Leavers who would like an understanding of the Travel Industry before making a decision about their career choice

Anyone interested in the Travel and Tourism Industry and its place in the Global Economy.

This course will introduce you to the world and terminology of Travel and Tourism. Ideal for those with no previous industry experience as it outlines the background information and knowledge that industry employees usually take up to 2 years to learn and absorb

All you need to know to apply for jobs and start that entry level position.

This course will give students the confidence to attend job interviews as they will understand the industry’s terminology, sectors, markets, inter-relationships.

After employment, you will find you have the skills and information required to “Source and use information on the tourism and travel”.

Course Structure

The course is divided into topics, each topic is broken into Online lessons and Quizzes. It is important to take each quiz as the questions reinforce the learning process and help you to remember the key learning points. You should complete the material within one month for maximum retention but you have access to the material for 2 months after registration at which time your access will expire. By this time you should have also completed all the assessment tasks.

Detailed curriculum

Lesson One: Welcome to the World of the Tourism Industry.

Lesson 2:Tourism Industry Background - Quiz 1

Lesson 3:What Travellers Need

Lesson 4:The Reasons People Travel - Quiz 2

Lesson 5:Tourists, Types of Tourism and the Industry's Main Sectors

Lesson 6:The Transportation Sector - Quiz 3

Lesson 7:The Accommodation Sector

Lesson 8:Tour Wholesalers, Tour Operators and other Industry Companies

Lesson 9:The Promotion and Distribution Sector - Quiz 4

Lesson 10:Impacts of Tourism Quiz 5

Lesson 11:Tourism Technology

Lesson 12:Tourism Terminology Quiz 6

Lesson 13:Employment Opportunities in the Travel Industry

Lesson14:Revision and Preparation for Assessment - Quiz 7

Is it for you?

If you want to join the Industry and know very little about it – it’s for you.

If you are making a career decision and are not sure which industry to join – it’s for you.

What do I need

A genuine interest in the Travel and Tourism Industry. Good English skills and basic PC/ Keyboarding skills are required along with access to a computer with internet. A quiet and comfortable space for studying will also help.

My commitment

You will need to read the Training Tips and Instructions sent out with the course Log in details. You should take the lessons and quizzes in order and make notes of the Key Learning Points if you wish. Complete all assessments in the timeframe given.

Our commitment to you

Hayton College is dedicated to student support from the moment you register.

Students receive one to one e-mail support from an Industry Expert.

Hayton tutors and trainers all have relevant Industry and Training Experience

Hayton College offers its students dedicated e-mail support, telephone and Skype support (at agreed times) if required, readiness checks prior to quizzes plus additional prepared exercises where required.

For students requiring additional support, tutoring packages are also available.

What jobs can I do after

Completing Introduction to Travel & Tourism is a great first step to landing a job in the Travel & Tourism Industry. The course will teach you about the Industry sectors, companies and their inter-relationships and help you decide where you want to work in this dynamic Industry.

However, in addition to this course you usually need the practical skills so important in the industry. After completing Introduction to Travel & Tourism Industry, Hayton College recommends students complete a Computer Reservations training course to help you gain the “hands-on” reservations skills required in operations areas of the travel industry including: Airline Reservations, tour operator reservations, ticketing consolidators, travel agent/consultants.

Previously called "Take off into Travel': this course now has more lessons, more subjects and more information.

Please contact Hayton for details.

PREREQUISITES

This is a stand alone course, with no formal prerequisites

PC and keyboard skills are however, considered necessary for travel industry employment. To improve keyboard skills why not take a Typequick course?.

SYSTEM REQUIREMENTS

Hayton College courses are accessed from a computer using the internet.

Minimum system requirements are:

Broadband internet connection

Recommended Pentium 4 or higher computer with 256mb RAM

Monitor at 1024 x 768 resolution or higher

Internet Explorer 6.1 and higher or Firefox 1.5 and higher (Firefox recommended)

HOW TO ENROL

Use the "Enrol Now" button at the top of this page.

If you pay online (we also accept orders by fax) you'll be taken to a secure PayPal payments page where you confirm your course and enter your credit card details.

There are no additional fees or costs and we don't keep your credit card details on file. All our payments are processed by PayPal, so you can be confident in the security of your purchase.

Once your payment has been processed, you'll receive a confirmation email and, within 24 hours, an email with the access details on how to log in to your account and start your course.

ASSESSMENTS

Progressive online assessment is inbuilt into the programme.

What will I learn on this course?

You'll learn about the Industry's sectors, companies and their inter-relationships, what the employees of the Industry's companies do each day and you'll get the answers to the many questions you may have about this dynamic industry.

What equipment do I need to take this course?

Hayton College courses are accessed from a computer using the internet. Minimum system requirements follow:

Broadband internet connection, Recommended Pentium 4 or higher computer with 256mb RAM (MACs are also OK), Monitor at 1024 x 768 resolution or higher, Internet Explorer 6.1 and higher or Firefox 1.5 and higher (Firefox recommended)

Q: Will this course help me work out in which sectors of the industry I might like to work?

A:It will. You will understand the sectors, the companies, their functions, industry terminology, staff roles, required skills and much more.

What happens after registration?

You will receive an e-mail acknowledging your registration and will be contacted by the College with Log in details within 24 hours of registration. Please complete the Student Profile when you register as a receipt for the course fee will be sent to the address supplied on this document.

What about the course assessment, how is that structured?

Formative assessments take place throughout the course in the form of Online Quizes. It is a good idea to try to achieve 100% in each of these to demonstrate you have understood the content. Successful completion of the final online knowledge assessment leads to a Certificate of Completion which you can download from the website. If you want a Statement of Attainment there is an additional assessment and additional assessment fee applicable. Contact Hayton for details. This second assessment is a research project in which you must demonstrate a broad understanding of the Tourism Industry and the skills and knowledge required to develop and update knowledge of the tourism industry including the role of the different industry sectors and the key legal and ethical issues of the industry

How will this course apply in the workplace?

The knowledge you gain on this course underpins effective performance in all sectors of the industry. The ability to develop and update tourism industry knowledge is a key part of an employee's work in the industry and this course focuses on training students to be able to collect and interpret information relevant to their sectors of work and the wider industry as a whole.

What will I have at the end of the course?

On successful completion of this Unit of Competency you will have the skills required to develop and update Tourism Industry knowledge and understand that you must continue to do so after starting work to remain current and upt o date with industry events.

What certificate will I get?

On successful course completion you may take the online assessment for a Certificate of Completion. If you also want a Statement of Attainment you must demonstrate the skills and knowledge required for SITTIND201: Develop and update tourism industry knowledge in the final research project. After being deemed "competent" you will receive a Statement of Attainment - this result will look great on your CV.

What is a Statement of Attainment?

A Statement of Attainment is a Certificate issued by a Registered Training Organisation or RTO under the AQF (Australian Qualifications Framework). It confirms that a candidate has demonstrated competence in the required knowledge and skills of the unit assessment. A Statement of Attainment lists the Units of Competence in which the candidate has been assessed as competent. Each Statement of Attainment earned by a candidate may contribute to a qualification outcome. If you want to gain a Statement of Attainment and are doing several units with us we suggest you wait until you have completed all units before you take this knowledge based assessment - gain your industry skills first in other words!

What is an RTO?

RTO means Registered Training Organisation. RTOs exist throughout Australia and are approved by state training authorities (such as the Northern Territory Department of Employment, Education and Training) to provide training and/or assessment services for VET qualifications.

Previously called "Take off into Travel': this course now has more lessons, more subjects and more information.

Please contact Hayton for details.

PREREQUISITES

This is a stand alone course, with no formal prerequisites

PC and keyboard skills are however, considered necessary for travel industry employment. To improve keyboard skills why not take a Typequick course?.

SYSTEM REQUIREMENTS

Hayton College courses are accessed from a computer using the internet.

Minimum system requirements are:

Broadband internet connection

Recommended Pentium 4 or higher computer with 256mb RAM

Monitor at 1024 x 768 resolution or higher

Internet Explorer 6.1 and higher or Firefox 1.5 and higher (Firefox recommended)

HOW TO ENROL

Use the "Enrol Now" button at the top of this page.

If you pay online (we also accept orders by fax) you'll be taken to a secure PayPal payments page where you confirm your course and enter your credit card details.

There are no additional fees or costs and we don't keep your credit card details on file. All our payments are processed by PayPal, so you can be confident in the security of your purchase.

Once your payment has been processed, you'll receive a confirmation email and, within 24 hours, an email with the access details on how to log in to your account and start your course.

ASSESSMENTS

Progressive online assessment is inbuilt into the programme.